Privacy Statement

Privacy Statement

Introduction

This privacy statement sets out how Mwanzoni Ltd, hereafter referred to as ‘Our Company’, uses and protects any information that you provide to our company when you use our website – www.mwanzoni.com.
Mwanzoni Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, such as your name, email, etc., by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Mwanzoni Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are comfortable with any changes.
By submitting your personal information through our website, you shall be consenting to it being processed in the manner described below by Mwanzoni Ltd. If you have submitted personal information through this website and wish us to cease using it for the purposes submitted, please contact using the contact details provided at end of this document.
 

Topics Covered

This privacy statement covers the following topics:
• What data do we collect?
• How do we collect your data?
• On what basis do we collect your data?
• How will we use your data?
• Will we use your data for marketing purposes?
• How do we store your data?
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to complain or contact the appropriate authorities
• How to contact us
 

What data we collect

Our Company collects the following data:
• Personal identification information (Name, email address, phone number, etc.)
• Geographical location information: precise location information about a particular individual or device.
• Internet or other electronic network activity information: including but not limited to browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
• Customer and/or employee records: paper and electronic customer records containing personal information, such as name, signature, physical characteristics or description, address, telephone number, education, current employment, employment history, etc.
 

How do we collect your data?

Most of the personal information we process is provided to us directly by you. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Subscribe to one or more of our newsletters and mailing lists.
• Complete a form or contact us for a quote or a query.
• Voluntarily complete a customer survey or provide feedback on any of our message. boards, social media campaigns or via email.
• Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:
• Our partners and marketing agencies
• Social media sites that we subscribe to
 

On what basis do we collect your data?

Under the General Data Protection Regulation (GDPR) in UK and the Data Protection Act, 2019, in Kenya, the lawful bases we rely on for processing your information are:
• Your consent. You are able to remove your consent at any time. You can do this by contacting communications@mwanzoni.com
• We have a contractual obligation.
• We have a legal obligation.
• We have a vital interest.
• We need it to perform a public task.
• We have a legitimate interest.
 

How will we use your data?

Our Company collects your data so that we can:
• Process your orders and manage your account.
• Email you with special offers on other products and services we think you might like.
• Make inferences from personal information collected to create a profile reflecting a set of preferences, characteristics, behaviour or attitudes.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
When Our Company processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.
We do not sell, and have not in the prior 12 months sold, personal information to third parties.
 

Will we use your data for marketing purposes?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our Company securely stores your data at www.mwanzoni.com and our secure online databases. Your personal data may also be stored in documents such as compliance reports, emails and other company records stored within our secure network. We also use a third party systems, such as ERP, LMS, CRM systems, to send our email communications and your name and email address is recorded within that database.
 

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
• The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete
• The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: communications@mwanzoni.com.
 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For further information, visit www.allaboutcookies.org
 

How do we use cookies?

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to our customers’ needs. We only use this information for statistical analysis purposes.
Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website.
 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
 

How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
 

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
 

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page.
 

How to complain or contact the appropriate authorities

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO) or Data Protection Commissioner (DPC).
 

Our Contact Details.

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using the contact us page.
 

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